All alcoholic beverages are sold in California and the title passes to you in California. The buyer is solely responsible for the shipment of alcoholic beverage products. When an order is placed the buyer is authorizing Boutellier Wines to act on their behalf to engage with a common carrier to deliver the order. We make no representation relative to your right to import wine into your state. The buyer is responsible for the shipment of alcoholic products purchased and determining the legality and consequences of having spirits or wine shipped to them.
How do we ship?
We ship all our packages using FedEx and other approved carriers with an adult signature requirement (individual aged 21 years or older) at the time of delivery.
Where should you have your package delivered?
Shipping can take place to your home, office, or work. We recommend shipping to a location where an adult will be present during normal package delivery hours to fulfill the adult signature requirement. The courier will make a minimum of 3 delivery attempts and if those attempts are unsuccessful the package will be returned to sender. In the event a package is returned to sender due to an unsuccessful delivery a refund will be issued for the product, but courier fees are nonrefundable. Shipment to PO Boxes are prohibited.
Are deliveries tracked?
Once an order is fulfilled a tracking number will be issued and emailed to the email captured at the time of order placement.
When are packages shipped?
Orders are fulfilled daily, however, we do not fulfill orders on holidays, Saturdays or Sundays. Orders placed over the weekend are subject to delivery the following business day. Packages may be held at our discretion if the contents are sensitive, and the order timing jeopardizes the safety of the parcel and its contents.
What if the shipping address needs to change?
Due to the nature of our fulfillment process changes in address are difficult to accommodate. If a change of shipping address needs to be made contact us at info@boutellierwines.com.
